The positive impact Done by 5 has had on my business cannot be overstated. I have had the privilege of working with Samantha for the past two years, and she has been nothing short of a game changer for how I run my business. She handles all the calls and scheduling, but most importantly, she screens potential clients, briefing them on how we like to work, to make sure we and the client are a good fit for each other. My clients continually heap praise upon her, expressing their appreciation for her customer service, how knowledgeable she is about the work we do, and how easy she is to talk to. And it feels me with pride each time to hear it.
What I no longer have to take home with me at the end of the day is huge. I am able to better leave work at work and spend my evenings relaxed with my family, knowing full well that all the administrative, behind the scenes aspects of my business are taken care of. In Samantha and Done By 5, I feel I have a partner in my business who is truly striving to help me be successful.
"Done By 5 has been an integral part of my thriving physical therapy private practice for over 7 years. With the help of the Done by 5 expertise I have had support for planning and implementing many administrative aspects of running a small business including the following tasks: ongoing bookkeeping, updating my website, branding my materials, producing/researching & posting on social media, mailings, seasonal email greetings with promotional offers, updating client data base, planning benefit events, analyzing business statistics, communicating with vendors and clients, billing, ordering supplies, and many other tasks necessary to sustain and grow a small business.
Having professional, creative administrative assistance delivers more value to my patients and improves my practice. Delegating these task to Done By 5 allows me to enjoy my work more and focus on my physical therapy treatments.
I feel very lucky to have this trusted, flexible and efficient team of assistants help my business, Move Easy Physical Therapy, continue to move forward with ease."
"I hired Done by 5 when I was facing the common dilemma many small business owners have: I needed help but my budget didn't permit a full time assistant yet. Choosing Done By 5 was one of the best decisions I made. Not only did the pile of tasks I left for them get done efficiently and accurately, the stress of having things pile up subsided. Michelle's go-getter attitude combined with her ability to tackle any task before her make her the best right hand a busy professional can have. And to top it off, they provided great ideas and solutions. They don't just execute; they become an integral part of your team."